FREQUENTLY ASKED QUESTIONS
We only deal in Silver and use precious, semi-precious & synthetic gemstone
We use precious semi-precious & synthetic gemstones - precious & semi-precious gemstones are natural, though synthetic gemstones are manmade
We provide a comprehensive sizing guide on our website to help you find your perfect fit. If you're still unsure, our customer service team is available to assist you.
Right now, we only provide with COD & bank transfer option.
Absolutely. We use SSL encryption and secure payment gateways to ensure your personal and payment information is protected.
No, we don't have the facility for international shipping as of right now
Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor your shipment's progress.
We don't offer any return services until and unless the item is defective or not the one that was ordered.
Yes, we offer customization options for select pieces, including engraving and bespoke designs. Contact our customer service for more information on creating a personalized piece.
To maintain the beauty of your jewelry, we recommend keeping it away from harsh chemicals, storing it in a jewelry box when not in use, and cleaning it regularly with a soft cloth. For specific care instructions, please refer to our jewelry care guide.
These FAQs are designed to provide clarity on common questions. If you have further inquiries, feel free to contact our customer support team.
We offer a diverse selection of jewelry, including rings, necklaces, bracelets, earrings, and more, crafted from high-quality materials such as gold, silver, and precious gemstones.
Yes, all our gemstones are natural, and we use genuine 925 Silver in our products. Each piece comes with a certificate of authenticity to guarantee its quality.
We provide a comprehensive sizing guide on our website to help you find your perfect fit. If you're still unsure, our customer service team is available to assist you.
We accept various payment methods, including major credit/debit cards, PayPal, and other secure payment gateways.
Absolutely. We use SSL encryption and secure payment gateways to ensure your personal and payment information is protected.
Yes, we ship internationally. Shipping rates and delivery times vary depending on the destination. Please refer to our shipping policy for detailed information.
Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor your shipment's progress.
We offer To initiate a return, please contact us within 7 days of receiving your order return and exchange policy. Items must be returned in their original condition. Customized or personalized items may have different terms. Please review our return policy for complete details.
Yes, we offer customization options for select pieces, including engraving and bespoke designs. Contact our customer service for more information on creating a personalized piece.
To maintain the beauty of your jewelry, we recommend keeping it away from harsh chemicals, storing it in a jewelry box when not in use, and cleaning it regularly with a soft cloth. For specific care instructions, please refer to our jewelry care guide.
These FAQs are designed to provide clarity on common questions. If you have further inquiries, feel free to contact our customer support team.